Victoria Houchin, Business Development Manager for Training Alliance at the Cerebral Palsy Alliance, talks about the importance of providing high-quality training to employees in the disability industry. 

The disability industry has undergone significant changes and growth over the past few years since the introduction of the NDIS, and the dust is yet to settle. With the sudden increase in numbers of clients as well as providers, most providers felt the chaos with registering to become an NDIS approved provider as well as change the way that we cost our services.

We must first appreciate the NDIS for what it is, a huge step in the right direction for people with disability, many of which now have access to funding or more funding and able to utilise fantastic supports that enable them to live a fulfilling life. 

Nonetheless, the Quality and Safeguards Commission is here (replacing the Ombudsman) and all providers are or have undergone audits to ensure they provide a quality service. Most are given some minor improvements to make and more often than not, staff training is at the top of the list.

Training in the disability industry has peaked and dipped in it’s popularity over the past few years because of the impact that the NDIS introduction had on most organisations bottom lines, and as an RTO who’s No.1 customer base are disability providers we noticed that organising regular or comprehensive training became difficult with most providers simply trying to keep their head above water with the changes.

David Moody, the newly appointed CEO for NDS released a sobering message on November 1st 2019 regarding the interim report for the Aged Care Royal Commission, titled “Neglect”. From this report he states that there is an expectation of the focus of the upcoming Disability Royal Commission to look at:

restrictive practices including significant attention to the use of medications as a restraint;

quality of food and attention to oral health;

health and medical care including pain management;

It’s a great idea for all organisations to carefully look at each of these points, as well as all of the NDIS Practice Standards and understand exactly what they are doing to support their clients to the absolute best standard, and be able to evidence it. 

Over the past 75 years Cerebral Palsy Alliance (CPA) has supported people with disability to build enriching lives. Training Alliance, as a division of Cerebral Palsy Alliance has developed all of our training through the expertise and experience of CPA and our industry partners to be specifically for the disability and health sectors. 

CPA offers a range of cost-effective in-person, Nationally Recognised and online learning that supports many organisations across Australia to upskill and prepare staff to provide an excellent service.

Our online learning is a great tool for providers who need comprehensive, time efficient and cost effective training for their teams. It’s especially great for organisations who may have regional locations that can be difficult to find in-person training.

Our online learning library offers a range of essential health and compliance topics for Disability Support Practitioners. It is used as a full induction and refresher program for many organisations, and others choose to blend our online and in-person courses. 

Get started with CPA content through Go1 today!

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The importance of providing high-quality training to employees across the disability industry

At Go1, we aim to bring you the best training content from around the world, to suit the unique and diverse needs of your learners. 

Today, we want to introduce you to Mind Tools - a well-known content provider creating high-quality, practical, on-demand resources to help learners enjoy happy, successful careers, and contribute positively to the success of their organisations. 

Mind Tools’ range of training resources have been specifically developed to help you to become an effective and inspirational manager and leader – whether you're new to the job or have years of experience. 

Through our partnership with Mind Tools, Go1 Premium customers will now have access to an extensive range of online training resources to help boost management, leadership, and personal self-development skills. 

Introducing MindTools- digital training to boost management, leadership, and self-development skills

Learn more about the Go1 x Mind Tools partnership

Mind Tools are really at the forefront of what is going on in the world of learning at the moment, in terms of trends and what people are demanding. These days, people are looking for self-directed learning for a continuous learning environment. 

Mind Tools provide access to self-directed resources, in a variety of formats, to work for different learning styles - giving people access to what they need, at the point they need it. 

You can also be sure that you’re getting the very latest training content, with Mind Tools’ in-house Content team updating or producing a new resource every working day using academic research, credible sources and expert advice.

Mind Tools have a wide range of online courses in Go1 Premium, available to Australian customers. 

Get started with Mind Tools content here!

For more insights, subscribe to the Go1 newsletter to stay on top of all the latest L&D trends. Or, you can book a demo today to find out how Go1 can help with your team’s learning needs.

Mind Tools - Leadership and self-development training - Go1

Introducing Mind Tools - digital, on-demand training to help boost management, leadership, and self-development skills

At Go1, we partner with the world’s top training providers, to bring you the best training content available. 

Today we want to introduce you to ViaUp, an Australian-based content creator focused on strong narratives, high-quality design and just a little bit of fun to make sure people feel engaged, enriched, and most important of all, entertained when undertaking eLearning.

Through our partnership with ViaUp, Go1 Premium customers will now have access to a range of extraordinary interactive learning experiences that can create positive lasting change within the workplace. 

ViaUp prioritises user engagement and experience, using story-telling techniques to bring their content to life, creating corporate learning that resonates. 

Introducing ViaUp - Learning with character

Learn more about the ViaUp x Go1 partnership here

ViaUp courses are developed with the fundamental principles in mind - that organisations can achieve their missions if they ensure employees understand and appreciate the importance of:

Created in collaboration with leading subject matter experts, ViaUp’s learning material is relevant and at the forefront of current discussions and trends on the subject matter. 

ViaUp = Interactive and engaging corporate training - Go1

Introducing ViaUp - bringing fun to corporate training with engaging interactive learning experiences

At Go1, we partner with some of the best learning content providers from across the world, to bring you up-to-date specialist training for your industry.  

Today, we want to introduce you to Cerebral Palsy Alliance (CPA) - one of Australia’s leading disability providers with more than 75 years’ experience in providing world-class services for people living with a broad range of physical and neurological disabilities. 

CPA has leveraged this extraordinary expertise to develop a registered training organisation committed to creating high quality content, based on extensive experience, evidence-based knowledge, patience and research.

Through our partnership with CPA, Go1 Premium customers will now have access to high quality, evidence-based training for individuals and organisations in the disability and community sector.

CPA imagines a world where people with disability are fully included, active and contributing members of society, realising their full potential. Technological innovation has the potential to reduce barriers and become a powerful driver of inclusion. With their training at the forefront of the disability sector, you can feel confident that you are accessing the most relevant information out there. 

Introducing Cerebral Palsy Alliance - high quality, evidence-based training in the disability sector

Learn more about the Go1 x CPA partnership

The organisation’s in-depth understanding of disability supports the development of a skilled and confident workforce, armed with the skills to meet the changing demands of the growing sector, and deliver great outcomes to people living with disability. All CPA online courses are created in consultation with their partners, and incorporate their own expertise as a service provider and training organisation. 

Disability Support Practitioner, Robert Doyle, further cements this by stating that CPA training has given him “that confidence to go in there and do my job as best I can.”

CPA offers a wide range of recognised qualifications and specialist training courses to support people working in disability, students and those looking to join the disability and aged care workforce of the future. Training content covers a wide range of specialist topics including:

Promoting health for people with disability

Workplace health and safety (WHS) awareness and duty of care

Get started with Cerebral Palsy Alliance content here!

Cerebral Palsy Alliance - Evidence-based training - Go1

Introducing Cerebral Palsy Alliance - providing high quality, evidence-based training for individuals and organisations in the disability sector

Here at GOo1, we work to partner with high-quality content providers across various topics so that we can cover all our customers’ training needs. That is why we’re excited to introduce some of our new content partners who are helping us provide training across a wide range of areas. Click on the links below to learn more about them: 

Delivering award winning compliance and induction programs. 

A provider of very high quality Health and Safety and HR Compliance courses.

Sentinel 9 have partnered with Go1 to offer 25 modules from their industry-leading Master of Applied Business course. 

Left Bank deliver comprehensive introductory courses to Digital Marketing, including Email Marketing and Social Media.  

On-demand resources covering Career, Wellness, Leadership, Diversity & Inclusion and Change Management. 

A performance improvement company developing people in Leadership, Sales, Customer Service and Team Performance, with internationally award-winning courses. 

Excellent, practical professional development resources for individual trainers and educators. 

The Australasian Society for HIV, Viral Hepatitis and Sexual Health Medicine (ASHM) has been a provider of high quality, evidence-based education to health professionals. 

Providing award-winning Aged Care compliance and induction module. 

Safe sleep and settling strategies designed specifically for the Early Years Education & Care sector and delivered by health professionals. 

Delivering online early childhood professional development courses, designed with early childhood educators and parents in mind. 

At Go1, we aim to bring you the best specialist training content for your industry. And the legal industry is no exception. 

Today, we want to introduce you to UNSW Edge - Australia’s first CPD provider located within a law faculty, delivering engaging and innovative legal education.

Launching in September 2019, UNSW Edge provides practical, contemporary and focused life-long education to legal professionals and other professionals who require legal knowledge and know-how.

Through our partnership with UNSW Edge, Go1 Premium customers will now have access to an innovative range of legal and CPD training resources. 

Introducing UNSW Edge - providing practical, contemporary and focused legal education

Learn more about the Go1 x UNSW Edge partnership

UNSW Edge knows that legal practitioners, executives and consultants need to keep evolving to stay ahead. Being equipped with skills for the future will enable practitioners to continue to provide quality services to their clients and broader community.

UNSW Edge have a wide range of online training courses in Go1 Premium, available to Australian customers. 

UNSW, Go1.com team up for legal fraternity engagement via Lawyers Weekly

UNSW Edge - Practical and focused legal education - Go1

Today, we want to introduce you to Charles Bloe Training - a trusted and accredited UK content provider in the health and social care space. 

Through our partnership with Charles Bloe Training, Go1 Premium customers will now have access to a vast and varied portfolio of online and face-to-face training courses, suitable for healthcare professionals including nurses, paramedics, doctors, clinicians and pharmacists.

Introducing Charles Bloe Training - accredited clinical training for healthcare professionals

Learn more about the Go1 x Charles Bloe Training partnership

Charles Bloe Training cover a wide range of clinical areas including:

Caring for people with complex care needs

Immunisation / vaccination and anaphylaxis

The great thing about Charles Bloe’s content is that it has been developed by healthcare professionals, for healthcare professionals. Their specialist training is authored and delivered by clinicians who are currently practicing in healthcare, meaning learners can relate the content to their everyday clinical practice.

You can also be sure that you’re getting the very latest training content, as Charles Bloe’s online courses are written by clinical experts and reviewed every year. 

Charles Bloe Training have a wide range of online courses in Go1 Premium, designed to help healthcare professionals meet their CPD and compliance training needs. All of their courses can count towards revalidation with the NMC or other health care body. 

Get started with Charles Bloe Training content here! 

Introducing Charles Bloe accredited clinical training - Go1

Go1 Premium customers will now have access to a vast and varied portfolio of online and face-to-face training courses, suitable for healthcare professionals including nurses, paramedics, doctors, clinicians and pharmacists.

This month, we're focusing on all things management - so keep an eye on the blog over the next few weeks to read more about Go1’s relevant training content!

Even if you are an experienced manager, it's important to not neglect your training. New managers typically understand that there is a lot they need to learn, with training they need to do. Whereas more experienced managers don’t necessarily need to focus on management techniques and practices, but instead on ways to take the next steps towards effective leadership and management. 

The workplace is evolving and managers must accommodate themselves to today’s ecosystem. The challenges managers need to be aware of today often involve their ethics and the way they make decisions for their team to ensure they align with today's corporate culture and social norms.

This week, we'll look at two courses that will help managers to ultimately shape healthy and effective teams in today's workplaces. As a manager, you'll learn how to: 

Ensure that you lead teams with equal employment opportunities and are aware of appropriate practices in regards to discrimination and compliance

Consider what ethical leadership means today in business, and equip yourself with tools to build an ethical culture in the workplace.

Equal Employment Opportunity for Managers

This course covers Equal Employment Opportunity (EEO) and discrimination in the workplace. 

The EEO course will help individuals avoid inappropriate behaviours in the workplace, that put themselves, their colleagues, customers, and the organisation at risk. This compliance course will educate staff on what are equal employment opportunity requirements in the workplace, how to report and respond to inappropriate behaviour, and the legal responsibility of managers. 

It is a highly engaging course that gives learners the opportunity to consider examples of what are and what are not appropriate workplace behaviours, with scenarios and animated videos plus the use of case studies. 

GVM is an award-winning company with a rich history and experience. With 20 years of expertise in the areas of instructional design, content development and learning management systems, their aim is to help their clients to measure the return on their training investment and to achieve maximum learning efficiency and effectiveness. Global Vision Media has a suite of Australian compliance courses which are particularly aimed at local councils. All courses are short, clear and concise and very easy for all employees to complete.

Ethical Leadership - Becoming a Courageous Leader

This course covers ethical leadership in the workplace, geared specifically for business leaders who want to build solid organisations that uphold strong ethical and moral values. 

Most people agree that good ethics is good for business yet we still have ethical violations showcased in daily headlines. The problem is moral leadership. The courageous leader needs to have the ability to face difficulty, uncertainty, or pain without being overcome by fear or intimidated by consequences. Being courageous requires that you discern and assess what needs to be done and have the fortitude to be able to deal with the consequences based on the foundation of those values. 

This course is divided into 5 parts, each section engaging the learner with videos, handouts and a quiz to conclude. 

After completing this course you will learn how to become a courageous leader and know how courageous leaders make decisions.

Global Ethics Solutions can help you create a safe atmosphere that is key to improving the integrity of a company. Through knowledge and accountability, your business' day-to-day operations will experience a significant decrease in unethical conduct. With 90+ resources Global Ethics Solutions provides customised ethics and compliance training programs to teach employees important skills, principles, and policies to make the right ethical choices. A company or organisation is only as "ethical" as the people in it. The key to a strong, thriving organisation is to encourage and build up the character of all individuals with positive tools and training that foster an ethical culture in the workplace.

 If you want to enrol in these courses, simply:

From the Search Results Page -> use the provider filter to find Global Ethics Solutions or Global Vision Media Learning courses.

Find courses from Go1's Premium training partners that will help your management capabilities grow. 

This partnership will see Go1's customer base now able to access Direction Associates hospitality training. 

Introducing Direction Associates - an online UK-based hospitality training provider developed by in-house hospitality professionals to ‘Best Practice’ standards. Their content explores courses for bartending, housekeeping, compliance for hospitality staff with CPD certification and more!

Don't let their location fool you, their content is relevant for international markets too! The great thing about Direction Associates is that the hospitality best practice standards they use are benchmarked internationally, which means that their learning content can be used in the Middle East, Far East, USA and Australia (with more to come)! Go1 recommends the content for customers in the UK looking for hospitality training.

Why use Direction Associates hospitality training for your eLearning?

Authored by industry experts with over 35 years of operational and training experience in hotels, they have a  clear understanding of the needs of hotel businesses and their staff which is core to all Direction Associates training. Throughout the courses, the principles of hospitality professional best practice are adhered to ensure the skills and knowledge the learner develops will stand them in good stead, no matter where in the industry their career path lies.

Direction Associate's training is highly visual and interactive, enabling the learner to get the best out of their training journey. All modules provide an end quiz, to best measure the knowledge retention for each learner. 

Direction Training Associates content areas:

Via Go1 Premium you can find 49 hospitality learning resources from Direction Associates. 

A large portion of the Direction Associates library is Food Services training, including 'Working with allergens' and 'Professional food and drinks service.' The library also has a variety of service skills content such as carrying / clearing plates, folding napkins, serving wines and more.  

Operational staff in hotels can develop their knowledge and skills and increase awareness of legal implications of disability discrimination. This module will contribute to the guided learning hours for those staff completing a hospitality apprenticeship.

Suited to operational front of house staff in hotels and restaurants who need to develop their knowledge and skills in key aspects of foodservice. This module is a separate module from the Food Service course and can be used according to training needs. Modules are ideal for new staff entering the industry to support job training in house or can be used by individuals wishing to gain some knowledge of food service in order to apply for a job.

Food & Drink Safety Awareness is designed for all operational staff in hotels, restaurants and bars to ensure they are aware of all food and drink safety procedures. Individuals may like to develop their own knowledge and confidence or use the module certificates at interviews. The Food and Drink Safety Aware programme will contribute to the guided learning hours for those staff completing a hospitality apprenticeship.

Go1 recommends the content for customers in the UK looking for hospitality training. 

Go1 is very excited to be working closely with Direction Associates and building a great relationship. 

Take the next step and enrol in Direction Associates training on Go1 today or contact Go1 if you have any questions. Access Direction Associates hospitality content via a Go1 Premium subscription.

Introducing Direction Associates – providers of highly engaging, interactive hospitality content   

When looking for a Go1 Premium provider with great management courses, Cegos has risen to the challenge.

For nearly a century, Cegos has supported companies in their plans to transform and grow, advancing the personal and professional development of individuals worldwide - and we think Cegos is an excellent tool to use for your management training needs. With over 100+ Cegos learning resources available to all Go1 customers, they have great coverage of soft skills training, with content for almost every soft skills topic imaginable.  

Cegos offer a range of management training via Go1. Their expert training offers guidance for all levels of management and has been developed by drawing on research, their own business experience and work with thousands of clients around the world.

They have courses for new managers - to take their existing skills and knowledge, and translate them into effective management techniques. And for more experienced managers, who are looking to refresh their skills, learn to think more strategically or understand how to manage specific people or situations, Cegos also has a range of courses on topics such as Remote Management, Emotional Intelligence and more. 

In Go1 Premium, the Cegos courses for management we suggest you should have a look at are:

Making your new management position successful - Part A and B

For anyone who is taking up their first management position, this two part course will help you to learn about the demands of a management posting and your medium-term priorities, and how to prepare for your new appointment. 

Part A takes you through key responsibilities such as delegation and team motivation. 

Part B will show you how to lead your first meeting as a manager, handle initial interviews with your coworkers, or manage more delicate situations - such as managing former colleagues, experts and more senior coworkers. You will also be able to identify and differentiate between tasks that are urgent and important, thereby helping you to delegate effectively.

Managers have to deal with a range of different situations, from co-workers with different skills and motivations, to circumstances with varying imperatives and degrees of urgency. Managers must constantly adapt. Intuition, experience and personality are not enough on their own. Instead, managers must be conscious of their preferences, strengths and weaknesses, and constantly adjust their behaviour. They need to assess risks and develop their interpersonal and organisational strengths if they want to succeed. This module will help you understand the different options and adopt the appropriate behaviour.

Being persuasive in management situations - Part A and B

The term “negotiation” is used to refer to relationships with unions and management, customers and suppliers. However, the term “negotiation” is less widely used in relationships between managers and staff. Nevertheless, certain situations involve negotiation, even if it is implicit. Use this course to prepare for your negotiations.

Effective ways to communicate with team members: This module will give you a few tips about how to manage team members’ activities as well as how to boost each remote team member.

How to handle poor performing employees: Handling team member’s performance remotely is not an easy task. Learn how to create an employee performance improvement plan and choose between asynchronous and synchronous interaction. 

Try out Cegos training and let us know what you think!

From the Search Results page -> use the provider filter to find Cegos training

Want to access Cegos courses but don't have Go1 Premium? Enquire here!

The spotlight this week is on Cegos - a Go1 Provider with great management content.

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